🤝 How We Work with You

A Step-by-Step Guide to Our Telegram Client Journey (Hong Kong Edition)

At [Your Agency Name], we believe that building a meaningful Telegram presence is more than just “posting more.” It’s about creating a community with purpose, connecting directly with your audience, and doing it in a way that feels personal, efficient, and sustainable.

Whether you’re a local business, NGO, content creator, or side-hustler, here’s exactly how we’ll work with you — step by step — to launch and grow your Telegram channel, group, or bot setup.

We’re big believers in transparency and simplicity, so this guide lays out everything from the first chat to long-term support.

🧭 1. Discovery Call — Understanding You First

Before we do anything, we get to know you. Your business, your audience, your pain points — and what role Telegram might play in your digital ecosystem.

What’s included:

A 30–45 minute consultation (via Zoom or in person in Hong Kong)
We ask questions like:
- What kind of audience are you building?
- Are you selling, educating, entertaining — or all three?
- What platforms are you already using?
- Have you tried Telegram before?
We listen, take notes, and offer early advice — no jargon, no pressure.

Why this matters:

Telegram is powerful, but not one-size-fits-all. This first step helps us tailor your Telegram presence to your brand’s personality, goals, and resources.

Example: A Sai Ying Pun café wanted to promote flash deals. We helped them choose a broadcast-style Telegram channel with scheduled messages. A yoga teacher from Yuen Long wanted conversation — so we built her a small, safe group instead.

🛠️ 2. Content & Channel Setup — Getting Everything in Place

Once we understand your goals, we roll up our sleeves and get your Telegram foundation ready. This is where your Telegram channel or group actually comes to life.

What we do:

Channel or group creation (private or public, depending on strategy)
Setup of:
- Bio, profile image, and welcome message
- Pinned post with “house rules” or offer info
- Scheduling bot (e.g. ControllerBot)
- Basic automation flows using tools like Manybot, RoseBot, or Typebot
Creation of your first content calendar (1–2 weeks of planned posts)
Copywriting support for:
- Post captions in English and/or Cantonese
- Polls, welcome scripts, community prompts
Optional: Add a Google Form, Stripe link, or landing page for lead collection

You’ll walk away with:

A branded, ready-to-launch Telegram channel or group
5–10 pre-written posts scheduled for the first two weeks
A Telegram-specific content guide tailored to your audience
Admin rights + a how-to video so you can manage it going forward (or leave it to us!)

Example: For a Sheung Wan skincare startup, we built a clean Telegram channel with scheduled daily product tips, a pinned FAQ post, and an order form link. It took less than a week from setup to first sales.

🚀 3. Promotion & Growth — Bringing People In

Now that your Telegram channel is ready, it’s time to bring in the right people — your audience, fans, customers, or community members.

We help you attract subscribers organically using proven Telegram-first methods, without relying on expensive ad campaigns.

What we provide:

Customized promotion strategy for your niche (e.g. food, wellness, education)
Telegram invite link setup with tracking to monitor performance
Guidance on how to promote your channel across:
- Instagram bio, WhatsApp status, email signature
- Physical QR code posters for shops, cafes, expos
- Facebook groups, Signal, or even LIHKG (if relevant)
Optional: Launch campaign ideas like:
- Telegram-only giveaway
- First 100 subscribers get early access
- Group poll or quiz challenge to start conversation

Growth Timeline:

Most clients see 100–500 new subscribers in the first 2–4 weeks, depending on existing audience size and promotion consistency.

Example: A local gym shared a QR code to their Telegram “Fit Tips” group during open day. 300 people joined in 48 hours — more than they expected from three months of IG posts.

📊 4. Analytics & Review — Measuring What Matters

Telegram doesn’t have a flashy algorithm — and that’s a good thing. But you can track what’s working using real-time stats and simple tools. We help you understand your data so you can grow smarter, not just bigger.

What we monitor:

📈 Channel analytics: views, reactions, forwarding, link clicks
🧮 Group metrics: active members, message volume, reply rates
🔍 Content performance: which posts got the most engagement and why
💬 Member feedback: we help you gather opinions via polls, emoji reactions, or anonymous forms

You receive:

A monthly review summary (optional)
Actionable insights (e.g. “Mondays get better open rates,” “Voice notes outperform text,” etc.)
Suggestions on:
- When to post
- What formats work best (text, poll, audio, image)
- Whether to launch a new group, bot, or funnel

Example: One creator doubled their engagement by simply switching from daily text posts to weekly voice memos — based on our review.

🤝 5. Long-Term Support — We Don’t Disappear After Launch

Telegram is simple at first, but things can evolve — especially if you start adding bots, payment flows, or private communities. That’s why we offer flexible support options depending on your needs.

Support options include:

💬 Ongoing content scheduling: We manage your calendar and keep things consistent
🧠 Strategy check-ins: Monthly or quarterly calls to align on goals
🤖 Bot development: Add more complex flows as your business grows
🎯 Audience reactivation campaigns: Great for when things slow down
📚 Workshops for your team: Teach your staff how to manage your Telegram with confidence

How we work long-term:

You can choose retainer packages (e.g. “2 posts/week + analytics report”)
Or stay on ad-hoc project support for when you need a burst of help
We’re reachable via Telegram or email — no ticket systems, no slow replies

Example: A Tuen Mun tutoring center started with a one-time launch but came back six months later for a bot that automates course registration and fee reminders. We helped them go from DMs to done-in-one-click.

🔍 Recap: Your Telegram Launch Timeline

Here’s a typical timeline when we work together:

Week	Stage	What Happens
1	Discovery Call	You tell us your goals, we outline options
2	Setup & Strategy	We build your channel + write first posts
3	Content Goes Live	Your Telegram channel starts publishing
4–6	Promotion & Growth	QR code, social shares, campaigns launch
Ongoing	Analytics + Optimization	We refine the plan based on real data
Ongoing	Support (optional)	We stay on board if you need help

🇭🇰 Local, Flexible, Transparent

We understand Hong Kong’s pace. We know your audience scrolls fast, switches apps often, and expects clarity.

That’s why we:

Write and design content that speaks to Cantonese and English audiences
Work with local payment options (FPS, Stripe HK, PayMe)
Offer flexible packages with no long-term contracts
Can meet you in person (yes, even at your café, office, or co-working space)

We don’t believe in overcomplicating things. If you’re not sure where Telegram fits into your business yet — that’s totally fine. We’ll figure it out together.

🙌 Ready to Get Started?

We’ve helped everyone from indie brands and coaches to NGOs and startups use Telegram to build private-first communities they own and love.

If you want to:

Grow a Telegram channel with purpose
Engage your audience in a deeper, distraction-free space
Automate your customer flow or lead collection
Or just learn what’s possible for your niche…

Let’s chat!